Remote Assistance for your computer or server problems, worldwide.

GTA Comp provides remote services worldwide. Most problems do not require physical access to your computer. All it takes is for you to run a small, secure piece of software that enables us to see your computer or server screen. Sometimes a problem doesn’t require a technician to be physically present to fix it. This is where remote assistance comes in.

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So how does it work?

The only thing you need is an internet connection and our secure remote assistance program installed on your computer and that’s all. Then all you’ll have to do is sit back and let us deal with any server or workstation related issues you may have.

A small secure program is installed on your computer that allows one of our professional technicians to gain temporary access your computer or networked server to diagnose any problems you are experiencing. The great thing about remote assistance is that we can help resolve any problem virtually as soon as you experience it. Our skilled technicians will then work with you on getting the issue resolved as soon as possible.

Remote assistance also notifies our technicians if your system needs updating or maintenance. These alerts allow us to update and patch your system and identify any problems in your workstations and servers giving us the ability to resolve them; this helps you avoid any downtime.

Another great advantage of our remote assistance service is you don’t even have to be in the same country as us, we can resolve your server and workstation problems even if you’re on the other side of the world.

What are typical issues that can be addressed remotely?

Typically, all of the following can be repaired remotely:

• driver conflicts
• virus, trojan, spyware removal
• software installation
• windows system problems
• file association
• operating system tune-up

Advantages of remote assistance

Remote assistance is both time and cost effective as you won’t have to wait for a technician to come to you or have to bring your computer to us. Our engineers are literally only a phone call away from you! Immediate attention to your problem – as soon as you experience a problem we can get to it and solve it for you. You won’t experience any interruptions at home or at your business because our technicians will work remotely.

Is remote assistance secure?

Yes, remote assistance is encrypted to offer you complete security and peace of mind. Your data is protected using 128-bit encryption offering a high level of security.

Is my privacy compromised in any way?

No. GTA Comp fully respects your privacy and our technicians will never abuse your trust plus you will see exactly what our technician is doing at all times on your monitor. Please call us at 647-898-3467 to see how we can help you. Let us handle all your workstation and server related problems for you. Our expert technicians can also assist you remotely with any hardware or software issues so call us now.